THE SOUTH'S PREMIERE EVENT PLANNING COMPANY

ROLLING HILLS EVENTS

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frequently asked questions

We know you have questions, and we’re here to help. Here are answers to some of the most common questions we receive

wedding 

corporate

social

01

How far in advance should we book your services?

We recommend booking as soon as possible, ideally 12-18 months in advance, especially for popular dates. 

02

Can you work within our budget? 

Absolutely. We offer flexible packages and will work with you to ensure your wedding meets your budget while exceeding expectations. To give you a realistic idea, the average traditional wedding budget tends to be around $350 per guest. For example, a wedding with 100 guests might have an all-inclusive budget of approximately $35,000. We’ll help you prioritize and allocate your budget effectively to create the wedding of your dreams.

03

What’s the difference between full-service and partial planning?

Full-service covers every detail from start to finish, while partial planning focuses on specific aspects where you need assistance. 

04

Do you handle destination weddings? 

Yes, we specialize in destination weddings, managing everything from travel logistics to local vendor coordination. We also offer the unique capability of including guests who can't travel through our advanced technology solutions, allowing them to join you virtually via seamless live streaming services. This ensures that everyone can share in your special day, no matter where they are.

05

Can you help us find a venue? 

Yes, venue selection and design are key parts of our services. We’ll help you find the perfect setting for your wedding. 

06

What is a micro wedding or elopement? 

 A micro wedding or elopement is an intimate celebration, typically with fewer than 25 guests, focusing on the essentials.

07

How involved will we be in the planning process?

Your involvement is entirely up to you. We offer as much or as little guidance as you need, keeping you informed every step of the way.

08

What if we want a themed wedding? 

We love themed weddings! We’ll work with you to design and execute a wedding that reflects your unique style.

09

Do you offer day-of coordination?

Unfortunately, No. We specialize in full-service, partial planning, and elopements/micro weddings. Day-of coordination often overlooks critical details, and it’s challenging to ensure everything goes smoothly without prior involvement. We pride ourselves on meticulously planning every aspect well in advance to ensure your day is flawless.

10

 How do you ensure everything runs smoothly on the wedding day?

We create detailed timelines, coordinate with all vendors, and have a team on-site to manage every aspect, so you can enjoy your day stress-free.

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wedding 

corporate

social

01

What types of corporate events do you specialize in? 

We specialize in a wide range of corporate events, including conferences, seminars, corporate holiday parties, team-building events, product launches, grand openings, and gala fundraisers. Our goal is to design and execute events that align with your company’s vision and objectives, providing memorable experiences for all attendees. 

02

How do you determine the budget for a corporate event? 

We work closely with our clients to establish a realistic budget based on the event’s goals, size, and scope. After an initial consultation, we create a detailed budget breakdown covering all aspects of the event—venue, vendors, catering, décor, and more—ensuring transparency throughout the planning process. 

03

Can you assist with venue selection and logistics? 

Absolutely! Venue selection is a critical part of the planning process, and we leverage our extensive network to find the perfect location. We also handle all logistical aspects, including transportation, setup, vendor coordination, and day-of management, to ensure the event runs smoothly from start to finish. 

04

What is your planning process for corporate events? 

Our process begins with an in-depth consultation to understand your vision, goals, and budget. From there, we create a comprehensive event plan that covers venue selection, vendor sourcing, design, logistics, and entertainment. We maintain open communication with you throughout the planning stages and provide on-site coordination on the event day to ensure everything goes as planned. 

05

How far in advance should we start planning our event? 

We recommend starting the planning process 12-18 months in advance, especially for large-scale or high-profile events. However, we can accommodate shorter timelines depending on availability and event requirements. 

06

Do you provide on-site management during the event? 

Yes, we offer full on-site management to oversee the event’s execution, ensuring every detail is taken care of. Our experienced team will be present to manage vendors, troubleshoot any issues, and coordinate with your team to ensure a seamless event experience. 

07

Can you help with vendor sourcing and management? 

Yes, we handle all vendor sourcing and management. From catering and entertainment to AV and décor, we collaborate with top-tier vendors to ensure your event meets the highest standards. We manage all contracts and coordinate directly with vendors so you can focus on your guests. 

08

How do you handle catering for corporate events? 

We work with trusted catering partners to provide diverse and customizable menus, tailored to yourcevent’s needs. Whether it's a formal dinner, buffet, or cocktail reception, we ensure high-quality food and service. We also accommodate dietary restrictions and special requests. 

09

What technology do you recommend for presentations and AV? 

We recommend high-quality AV solutions, including professional sound systems, projectors, screens, and lighting tailored to your event’s needs. We collaborate with expert AV vendors to ensure seamless technology integration, creating the perfect environment for impactful presentations. 

10

How do you ensure the event aligns with our company’s brand? 

We work closely with your team to understand your brand’s values and messaging. Every detail, from décor to communications, is designed to reflect your company’s identity, ensuring that your event aligns perfectly with your brand image. 

11

What is included in your service fees? 

Our service fees include comprehensive event planning, vendor management, on-site coordination, design services, logistics, and more. We tailor our packages to suit your specific needs, providing transparency on what’s included so there are no surprises. 

12

How do you handle last-minute changes or emergencies? 

Flexibility and preparation are key to handling last-minute changes. We always have contingency plans in place and are experienced in quickly adapting to unforeseen circumstances, ensuring minimal disruption to the event. 

13

Can you assist with team-building activities? 

Yes, we can create and manage team-building events that are engaging and tailored to your company’s culture. From workshops and offsite retreats to interactive activities, we design experiences that promote teamwork, collaboration, and employee engagement. 

14

How do you manage guest accommodations and transportation? 

We work with local hotels and transportation services to ensure seamless guest accommodations and travel. From securing room blocks to coordinating shuttles or VIP transportation, we make sure your guests are comfortable and have a smooth experience. 

15

What permits or licenses are needed for our event? 

We handle obtaining all necessary permits and licenses for your event, including those related to alcohol service, noise restrictions, or public assembly. We ensure all legal requirements are met so your event runs without any regulatory issues. 

16

How do you incorporate sustainability practices into events?

We’re committed to sustainability and work with vendors to incorporate eco-friendly practices such as using biodegradable materials, sourcing locally, and minimizing waste. We also offer digital solutions to reduce paper usage, and we design events that leave a minimal environmental footprint. 

17

What strategies do you use for effective event marketing? 

We create tailored marketing strategies that include digital invitations, social media promotion, and event websites. We also use targeted email campaigns and PR outreach to maximize event visibility and attendee engagement. 

18

What is your policy on cancellations or rescheduling?

Our cancellation and rescheduling policies are outlined in our contract. We understand that circumstances can change, and we work with clients to find the best solutions, whether rescheduling or adjusting services based on our mutually agreed terms. 

19

Can you help with corporate gifts or swag items? 

Yes, we can assist in sourcing and curating branded corporate gifts or swag items for your event. Whether it's custom gift bags, tech gadgets, or event-branded merchandise, we ensure your guests leave with memorable, high-quality items. 

20

Can you help with creating a detailed event timeline? 

Yes, creating a comprehensive event timeline is a key part of our planning process. We work with you to ensure that every detail, from arrival times to key event moments, is meticulously scheduled for a smooth and successful event. 

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social

corporate

wedding 

01

How do you determine the budget for a social event? 

We work with you to create a budget based on your desired event size, style, and scope. Whether you’re planning an intimate gathering or a large celebration, we ensure that every dollar is spent thoughtfully to create the perfect event. 

02

How far in advance should we start planning a social event? 

For smaller events, we recommend starting the planning process 3-6 months in advance. For larger events, such as milestone anniversaries or reunions, we suggest 6-12 months. However, we can accommodate shorter timelines depending on availability. 

03

Can you assist with venue selection and event design? 

Absolutely! We help you find the perfect venue and create a design concept that reflects your vision. From elegant décor to personalized touches, we ensure every detail is taken care of. 

04

Do you provide on-site management during the event? 

Yes, we provide full on-site management to ensure everything runs smoothly. Our team will be present to oversee setup, manage vendors, and handle any last-minute details, allowing you to enjoy the event without any stress. 

05

What is included in your service fees for social events? 

Our service fees cover everything from event planning and design to vendor coordination and day-of management. We tailor our packages based on your specific needs, so you only pay for the services you require. 

06

Can you help with vendor sourcing and coordination?

Yes, we source and manage top-tier vendors for your event, from catering and entertainment to photography and décor. We handle all the logistics, ensuring everything is delivered and set up as planned. 

holiday events:

01

What types of holiday events do you specialize in? 

We plan corporate holiday parties, private family gatherings, New Year’s Eve events, and themed holiday 
experiences such as winter wonderlands or Southern charm soirées. Our goal is to make your holiday event memorable and stress-free. 

02

Can you help with holiday décor and design? 

Yes! We offer full-service holiday décor, including Christmas trees, tablescapes, and festive installations. Whether it’s a corporate holiday party or an intimate family gathering, we create beautifully themed environments that capture the holiday spirit. 

04

How far in advance should we plan a holiday event? 

We recommend planning holiday events 6-8 months in advance, as this time of year tends to book up quickly. However, we can accommodate shorter timelines depending on the event’s complexity and availability. 

05

Do you provide on-site management during holiday events? 

Yes, we provide on-site management to oversee setup, logistics, and vendor coordination, ensuring everything runs smoothly while you and your guests enjoy the festivities. 

06

How do you handle catering & dietary restrictions for holiday events? 

We work with trusted caterers to provide a range of holiday menu options that can accommodate any dietary restrictions or preferences. Whether it’s a formal dinner or a casual holiday cocktail party, we ensure the food and service are exceptional. 

07

Can you help with sourcing Santa, Mrs. Claus, and other holiday-themed characters? 

Absolutely! We provide professional character appearances, including Santa Claus, Mrs. Claus, and other themed characters like the Easter Bunny or fairytale figures. These add a magical touch to any holiday gathering. 

Professional Character Appearances: 

08

What types of professional character appearances do you offer? 

We offer a variety of professional character appearances, including Santa and Mrs. Claus, Disney-inspired princesses, superheroes, and themed characters like the Easter Bunny or fairytale figures. These characters are perfect for children's parties, holiday events, and corporate gatherings. 

09

How far in advance should we book a professional character? 

We recommend booking characters 2-3 months in advance, especially for popular times of the year like the holiday season. However, we can sometimes accommodate last-minute requests depending on availability. 

10

Can the characters interact with guests and participate in activities? 

Yes, our professional characters are trained to engage with guests and participate in activities. Whether it’s storytelling, photo opportunities, or themed games, they help create an interactive and fun experience for everyone. 

11

What types of events are ideal for professional character appearances? 

Our character appearances are ideal for children’s birthday parties, holiday gatherings, corporate family days, and public festivals. Characters like Santa Claus, princesses, and superheroes bring extra excitement and magic to any event. 

12

 Do you provide costumes and professional actors for the characters? 

Yes, we provide high-quality costumes and professional actors who are trained to bring these beloved characters to life. Whether it’s Santa Claus or a superhero, our characters are sure to make a lasting impression on your guests. 

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social

corporate

wedding 

01

What types of holiday events do you specialize in? 

We plan corporate holiday parties, private family gatherings, New Year’s Eve events, and themed holiday experiences such as winter wonderlands or Southern charm soirées. Our goal is to make your holiday event memorable and stress-free. 

02

Can you help with holiday décor and design? 

Yes! We offer full-service holiday décor, including Christmas trees, tablescapes, and festive installations. Whether it’s a corporate holiday party or an intimate family gathering, we create beautifully themed environments that capture the holiday spirit. 

03

How far in advance should we plan a holiday event? 

We recommend planning holiday events 6-8 months in advance, as this time of year tends to book up quickly. However, we can accommodate shorter timelines depending on the event’s complexity and availability. 

04

Do you provide on-site management during holiday events? 

Yes, we provide on-site management to oversee setup, logistics, and vendor coordination, ensuring everything runs smoothly while you and your guests enjoy the festivities. 

05

How do you handle catering & dietary restrictions for holiday events? 

We work with trusted caterers to provide a range of holiday menu options that can accommodate any dietary restrictions or preferences. Whether it’s a formal dinner or a casual holiday cocktail party, we ensure the food and service are exceptional. 

06

Can you help with sourcing Santa, Mrs. Claus, and other holiday-themed characters? 

Absolutely! We provide professional character appearances, including Santa Claus, Mrs. Claus, and other themed characters like the Easter Bunny or fairytale figures. These add a magical touch to any holiday gathering. 

Professional Character Appearances: 

01

What types of professional character appearances do you offer? 

We offer a variety of professional character appearances, including Santa and Mrs. Claus, Disney-inspired princesses, superheroes, and themed characters like the Easter Bunny or fairytale figures. These characters are perfect for children's parties, holiday events, and corporate gatherings. 

02

How far in advance should we book a professional character? 

We recommend booking characters 2-3 months in advance, especially for popular times of the year like the holiday season. However, we can sometimes accommodate last-minute requests depending on availability. 

03

Can the characters interact with guests and participate in activities? 

Yes, our professional characters are trained to engage with guests and participate in activities. Whether it’s storytelling, photo opportunities, or themed games, they help create an interactive and fun experience for everyone. 

04

What types of events are ideal for professional character appearances? 

Our character appearances are ideal for children’s birthday parties, holiday gatherings, corporate family days, and public festivals. Characters like Santa Claus, princesses, and superheroes bring extra excitement and magic to any event. 

05

Do you provide costumes and professional actors for the characters? 

Yes, we provide high-quality costumes and professional actors who are trained to bring these beloved characters to life. Whether it’s Santa Claus or a superhero, our characters are sure to make a lasting impression on your guests. 

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